These terms are fully compatible with applicable European and Greek law, while users recognize the right of the company to change provisions of these terms, to the extent that they do not concern binding legal obligations and without affecting accomplished situations.
If for reasons of higher forces (natural disasters, weather conditions, strikes, etc.) it is not possible to deliver the products you have ordered, we will inform you in time by phone or by e-mail to determine if you want your order to be sent to you immediately.
The “Little Sparrow” store (www.littlesparrow.gr) bears no responsibility for any situation that is out of its own fault and will do everything humanly possible for your best service.
PROTECTION OF PERSONAL DATA
The Little Sparrow website is designed so that each user can visit it without having to reveal their identity and personal data. In order to carry out any transaction through the online store and to place product orders, you will be asked to disclose some personal information.
When you reach the order stage, we will ask you for your full name, the address to which the products will be sent, your mobile or home-phone number, your e-mail address, and in case you choose your payments to be made by credit / debit card, the number, the expiration date of the card as well as the three-digit security code.
This data is typically used in order to process our orders and offer you the highest level of service we can. They are used only for reasons related to transactions with you, the improvement of the services provided and the assurance of the operation of the respective service and may not be used by any third party (except where provided by law to the competent authorities only).
When registering as a user / customer you are asked for an entry code (username) and the personal secret code (password), which are strictly personal and ensure the security of your personal information. You are given the opportunity to change your personal secret code as many times as you wish and you are solely responsible for its leakage.
In case of loss or leakage, you must immediately notify our company, otherwise we are not responsible for the use of the secret code by an unauthorized person. Our online store in no way discloses or publishes the personal data and information of users / customers.
Your personal data such as a mobile phone or e-mail is used to communicate offers and news from our online store having always given your consent.
We also forward your personal data to social networking accounts (facebook, Instagram), through the cookies you accept as you enter our online store, so that you can monitor through them our news about new arrivals as well as offers of our products, always in compliance with the Community directives on the protection of your personal data.
In case you do not wish to receive such updates and advertisements, you can clear your history or mark the ad as spam.
Among other things, they remember the preferences and choices of the user, help improve the services provided and the content of the website and allow the adaptation of the online displayed advertisements and offers to each user.
Cookies may belong to one of the following categories, which are briefly presented below:
Absolutely necessary Cookies
They are necessary so that the website can provide services requested by the user, such as remembering the products he has added to his cart.
These cookies collect anonymous information about how our visitors use the website, for example, how they locate, browse and use our website and indicate to us where there is room for improvement.
Cookies cannot be used to identify individuals. Cookies can only identify a machine. They are used exclusively to optimize the performance of the website.
These cookies remember the user’s choices, such as survey parameters such as size, color or product line. This information allows the user to enjoy during his visit to our eshop an experience more compatible with his options. The information collected by these cookies is anonymous and cannot track browsing activity on other websites.
Targeted & Advertising cookies
These cookies are used to provide you with content that is more relevant to you and your interests. They can be used for targeted ads/promotions, limiting ads, or measuring and performing the ad campaign.
The user can change the browser settings to prevent the storage of cookies on his computer without his explicit consent. In the “help” section of the browser, details are usually provided on how one can manage the setting of cookies.
In case you reject cookies that are absolutely necessary for the operation of the Website, you acknowledge that the entire website or part of it may not be accessible.
For information on how to delete and control cookies visit http://www.allaboutcookies.org/manage-cookies/index.html.
For the security of your transactions at Little Sparrow, we have received every possible
measure, cooperating with Eurobank, using the most secure
128-bit SSL protocol encryption of the bank, for secure online commercial transactions. In this way, all information concerning credit/debit card is encrypted, so that they cannot be read or changed when transporting them over the Internet.
The SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for the certification of websites (web sites) to internet users and for the encryption of data between network users and network servers (web servers).
All prices listed on the products available through Little Sparrow include 24% VAT and do not include shipping or cash on delivery costs. These prices refer to the products, but also to the quantities, provided that they are available and sufficient, while Little Sparrow reserves every right to change the prices of the products sold without prior notice.
SUBMISSION / CANCELLATION OF ORDER – CONSUMER PROTECTION
Placing an order through the e-shop is the conclusion of a distance sales contract regulated by the legislative framework of Law 2251/1994, as amended.
It constitutes a binding proposal for the purchase of these products at the total price indicated at the time of submission of the order, as it includes VAT, packaging and shipping costs, other applicable charges and any discounts to which you are entitled as a visitor / customer.
You have the possibility of concluding a valid order through the e-shop, provided that you are legally competent in accordance with the articles of the Greek Civil Code (provided that you have reached the age of eighteen and are not under judicial guardianship regarding the conclusion of a sales contract).
Orders can also be made by representatives of legal entities while the company reserves the right to claim from the supervisor or guardian any orders that will be made by legally incapacitated persons.
Your order is completed with its acceptance by Little Sparrow by sending a written confirmation email to you at the email address you indicated when submitting the order. In case you do not receive a confirmation message of your order, please contact Little Sparrow at [email protected] or at +302109955477 in order to request that the submission of your order be successfully completed.
For any order cancellation (in whole or in part) you should send an email to the [email protected], or call +302109955477. This possibility is given to you, strictly, for one hour after the placing of the order.
After this point in time it is not possible to cancel and you can now return and change your order after receiving it. In this case you will be charged the shipping (shipping and return) and the products will be returned to the company. The returned products should be in excellent condition and in unopened packaging as they were sent.